Outages found before your customers find them
Continuous monitoring of servers, workstations, services and public endpoints, with capacity forecasting so you see problems weeks out.
The challenge
Most interruptions raise no alarm. A service stops after an update, a disk fills slowly, a certificate expires on a Sunday. Nobody notices until a customer calls.
Scope — included and not included
Included
- Server and workstation availability
- CPU, memory and storage with saturation forecast
- External synthetic checks
- TLS certificate expiry
- Named business service monitoring
- Dashboards and monthly reporting
Not included
- Fixing what we find
- Hardware or licence procurement
- Application performance profiling
- Network device configuration
- Anything requiring agent installation you do not authorise
How it works
01
Inventory and coverage report
We map what you run and name your blind spots before deploying anything.
02
Deploy agents and probes
Agents where authorised, external synthetic checks for what faces the internet.
03
Tune thresholds
Alert levels matched to how your systems actually behave, not generic defaults.
04
Operate and report
Continuous watch, alerts with context, monthly availability and capacity trend.
What you receive
- →Coverage report naming your blind spots
- →Executive dashboard
- →Technical dashboard
- →Alerts with context
- →Monthly report with availability and capacity trend
What we need from you
- ·Inventory of systems to monitor
- ·Agent deployment access
- ·Network access or a site proxy
- ·Escalation contacts
- ·Roughly two hours
Timeline and engagement
Onboarding 1 to 2 weeks. Recurring monthly, 30-day notice.
Standards, methods and tooling
ZabbixGrafanaProvisioned as codePortal hosted in Canada
Frequently asked questions